Crucial Confrontations: Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
Crucial Confrontations: Tools for Talking About...
Author: Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author)
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.

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Crucial Confrontations: Tools for Talking About...

The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing good behavior.

Behind...

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